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naga 777 collects and uses your information only for the purposes set out in this policy — running your account, processing wallet transactions through Nagad or Upay, and keeping your session secure. Access to and use of this platform depends on your local law and eligible regions.
This privacy policy describes how naga 777 collects, uses, stores and protects information you provide when you create an account, load your wallet via Nagad or Upay, or browse the lobby on a mobile device. We gather information in two ways: directly, when you enter details during registration or in your account settings; and automatically, through cookies and session logs when you navigate the site. The information we collect includes your registered name, contact details, wallet identifiers tied to Nagad or Upay transactions, device type, browser session data and your activity history within the lobby. We use this information to maintain your account, process deposits and withdrawals through your configured payment method, respond to support requests and detect activity that falls outside normal account behaviour. We do not sell your personal information to third parties. Where we share data — for example with payment processors handling your Nagad or Upay transfers — we do so only to the extent needed to complete the service you have requested. This policy applies to all account holders in eligible regions where access is permitted under local law. If your jurisdiction restricts access, this policy still governs any data we hold about you.
Not every part of your experience with naga 777 falls under the same data rules. This section breaks down what is inside and outside the scope of this policy so you know exactly where your data rights apply.
Your login credentials, email address and account settings are fully within scope. We control how this data is stored and who can access it, and you can request a review or correction of these records at any time through the support route.
Deposits and withdrawals processed through Nagad or Upay generate transaction records that we retain. These records are in scope — we hold them for account reconciliation and support purposes — but the payment processor's own data handling is governed by its separate policy.
When you browse the lobby, session cookies and navigation logs fall within this policy. We use these to keep your session active and to understand which game categories you open — not to build a profile shared externally.
Links to external sites, third-party studio interfaces from providers whose titles appear in the lobby, and any off-platform service you connect to are outside our direct control. Their data practices are governed by their own policies, not this one.
You have concrete choices about the data we hold, and you do not need legal expertise to use them. The simplest starting point is your account settings page — the fields shown there reflect the personal details we currently hold, and you can update most of them directly without contacting support. If a field is locked or you spot an inaccuracy you cannot correct yourself, our support team can review and amend the record on your behalf. For a broader picture of what data we hold about your account — including wallet activity linked to Nagad or Upay — raise a data enquiry through the support channel. We will acknowledge the request and work through the specific records in question. If you decide you no longer want an active account, you can request closure through support; we will confirm what data we retain after closure and for how long, in line with the retention terms set out in this policy. Use the contact routes published on this site to start any of these steps.
Open your account settings to see the details we currently hold. For a full data summary — including Nagad or Upay transaction history — contact support with your account reference.
Most contact and profile fields can be edited directly in your account settings. If a field is restricted, contact our support team with the corrected information and your account reference number.
If you have a question about how a specific piece of your data is used — for example, how a wallet identifier is stored after a Nagad deposit — send a message through our support channel and we will respond to the specific point.
You can request account closure at any time through our published support route. We will confirm what happens to your data post-closure, including which records we keep for legal or reconciliation reasons.
If any part of this policy raises a question you cannot resolve through your account settings, use the contact routes published on this site. We handle policy and data enquiries through the same support channels as account help — there is no separate queue.
Open the live chat widget visible on this site to raise a policy question in real time. Have your account reference ready so the agent can locate your records directly.
Send a written data or privacy enquiry to the email address published in our support section. Include your registered email and a clear description of the data point or correction you are asking about.
The help centre on this site contains published answers to common account and data questions. Check there first — if your question is not covered, escalate through chat or email using the routes above.
The four areas below cover how we approach data storage, cookie use, account security and retention — the practical side of this policy that affects your account every session.
We retain account records, including wallet activity from Nagad and Upay transactions, for as long as your account is active and for a further period required for reconciliation. When retention ends, records are deleted or anonymised. Your account settings show the data currently held.
Cookies keep your session active while you browse the lobby and remember your device preferences. We use session cookies and, where you have consented, persistent cookies for navigation history. You can adjust cookie settings through your browser at any time without losing your account.
Your login credentials are stored in encrypted form. We do not display your full password or full wallet identifier in any account screen. If you suspect unauthorised access to your account, contact support immediately using the live chat or email route published on this site.
When we update this policy, the revised version is published on this page with the date of the change noted at the top. Continued use of your account after a change is posted means you have seen the updated terms. If the change is material, we aim to notify you through your registered contact details.
The questions below cover what we hear most from account holders about data, access and policy contact. If yours is not here, use the support routes listed above.
At registration we collect your name, contact details and a verified email address. Once you link a payment method, wallet identifiers from Nagad or Upay are added to your account record. We collect only what is needed to operate your account and process your transactions.
We share data only where it is required to deliver a service you have requested — for example, passing a wallet identifier to the Nagad or Upay processor to complete a deposit. We do not sell your personal information. Third-party services linked from the site operate under their own policies.
Open your account settings to view and edit most of the details we hold. For locked fields or a full data summary including transaction history, contact our support team via live chat or email. Provide your account reference so we can locate your records quickly.
We keep records for a period needed to complete any outstanding reconciliation or respond to a formal query. After that period, records are deleted or anonymised. The exact retention window is confirmed when you submit a closure request through support.
Yes. Send a deletion request through our live chat or email support route. We will confirm which records can be removed immediately and which must be kept for reconciliation purposes. Deletion does not affect records we are required to retain under applicable rules in eligible regions.
This policy covers all data collected when you access and use the platform. Whether access is permitted depends on your local law and eligible region. If you are in a region where access is restricted, this policy still governs any data we hold about you, but availability of services depends on applicable local law.